Dundonald Medical Centre

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Order a Repeat Prescription

It is easier and quicker to request repeat prescriptions via our online service. Simply log in and select an option. Online appointments are currently not available. Please contact reception if you wish to register for online services.

If Patient Access is unavailable you are advised to make alternative arrangements for your medication.

Your Repeat Medication

If you need regular medication and your doctor does not need to see you every time, you will be issued with ‘repeat prescription’. When you collect a prescription you will see that it is perforated down the centre. The left-hand side is the actual prescription. The right-hand side (re-order slip) shows a list of medicines that you can request without booking an appointment to see a doctor. Please tear off this section (and keep it) before handing the prescription to the chemist for dispensing. Pharmacists dispense and supply medicines. You can buy over-the-counter medicines (which don’t need a prescription from your doctor) and get prescribed medicines from a pharmacist.

How to order your Medication

In person

You can do this by returning the right-hand half of a previous prescription for the required medications, or by submitting a handwritten request.

Please leave your prescription request in the post box in the foyer or the letter box in the back door .

By post

You can post your prescription slip or written request to us at the Practice. Unfortunately, at this time,  we are unable to post out prescriptions.  We recommend you nominate a pharmacy to collect the prescription on your behalf. 


Please note we are unable to accept repeat prescription requests by telephone.

Medication reviews

The doctors at the Practice regularly review the medication you are taking. This may involve changes to your tablets, in accordance with current Health Board policies. Please be reassured that this will not affect your treatment. We may sometimes call you in for a medication review and this may involve blood tests. It is very important that you attend these appointments, as it keeps you safe whilst taking medication.

Non-Repeat Items (Acute Requests)

Non Repeat Prescriptions known as “Acute” prescriptions are medicines that have been issued by the Doctor but not added to your repeat prescription records. This is normally a new medication issued for a trial period and may require a review visit with your Doctor prior to being added onto your repeat prescription records.

Some medications are recorded as acute as they require to be monitored by the Doctor. If this is the case with your medicine, you may not always be issued with a repeat prescription until you have consulted with your Doctor again.

Hospital Requests

When you are discharged from hospital you should normally receive five days supply of medication.

On receipt of your Discharge Letter, which will be issued to you by the hospital, please bring this to the surgery before your supply of medication has run out.

Hospital requests for change of medication will be checked by the GP first, and if necessary your Doctor will issue you with a Prescription. The Practice will endeavour to issue you with your prescription on that day, but it cannot be issued until your medical details are checked by the Doctor, your prescription should normally be ready after 5pm on that day, or you may be advised to attend the next day.